Returns & Exchanges
At Best Buy Medical Supplies, we want you to feel confident in your style and fit, which is why we offer a 30-day window for returns on all unworn apparel with original tags attached. Please note that for hygiene reasons, certain medical-grade compression garments and intimate apparel must remain in their original sealed packaging to be eligible for exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals are intact and undamaged.
- 3.Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.